FAQ

We believe choosing your flooring should be an enjoyable experience. That’s why we offer a personalized approach, with no pressure with our dedicated live chat and no dusty showrooms.

Basic Answers to your Questions

Inquiry Form

FAQs

Yes, we offer free samples of all of our carpets, artificial grasses and vinyl flooring.
Colors and shades may differ from screen to screen, as well as the lighting in your room. We always recommend ordering samples to see the color and quality for yourself.

At Right Carpets we offer a Fast Delivery service. When proceeding through the checkout you will see the delivery timescale stated along with the delivery service you choose.

Yes, all of the prices on our website include VAT with no hidden charges at the checkout!

No, feltback carpets can be fitted with or without carpet underlay.
We always recommend adding an underlay to increase the lifetime of any carpet and make your carpet feel softer. It’s an affordable way of adding extra comfort and extending the life of your carpet.

If you are unsure or have never fitted flooring before, please take a look at our range of measuring and fitting guides to find which guide is most suitable for you.
Alternatively, seek advice from a professional carpet fitter as their knowledge is invaluable.

Yes, please get in contact with us with the name of the flooring and where you have seen it for sale.

At Right Carpets you can place your order securely online. You are able to pay securely with a credit or debit card or by Apple Pay, Klarna or PayPal. We do not store any of your sensitive information and all telephone payments are taken through our secure payment portal which is fully PCI compliant.

FAQs

Right Carpet offers a variety of carpets in different colors and price ranges to suit your needs.

Yes, at Right Carpet, you can buy carpets by the meter to ensure you get the perfect fit for your space.